[Publications in English]            [Publications in Swedish]        [Editorials]

Publications in English

2009

Lind M., Rittgen P. (2009) "Challenges of Co-Design: The Case of e-Me", to appear in Handbook of Research on Socio-Technical Design, Hershey, PA: Idea Group (to appear)

Seigerroth U., Lind M. (2009) Bringing Contextual Dimensions into the improvement of Information System Development Practices, Hawaii International Conference on Systems Sciences (HICSS'42), Hawaii, U.S.A

2008

Albinsson L., Forsgren O., Lind M. (2008) Towards a Co-Design Approach for Open Innovation, Designed for Co-designers workshop, Participatory Design Conference 2008 (PDC 2008), Bloomington, U.S.A [Download]

Allwood J., Lind M. (2008) Making the Web more Pragmatic - Exploring the Potential of some Pragmatic Concepts for IS Research and Development, The Inaugural meeting of The AIS Special Interest Group on Pragmatist IS Research (SIGPrag 2008) at International Conference on Information Systems (ICIS2008), France [Download]

Goldkuhl G., Lind M. (2008) Coordination and transformation in business processes: Towards an integrated view, Business Process Management Journal, Vol 14 (6), pp. 761-777

Goldkuhl G., Lind M. (2008) "Grounding Business Interaction Models: Socio-Instrumental Pragmatism as a Theoretical Foundation" in Rittgen P. (eds.) Handbook of ontologies for business interaction, Hershey, PA: Idea Group, pp. 69-86

Hagberg J., Lind M., Salomonson N. (2008) Energy customers in dialogue: Exploring boundaries in energy use and environmental concern, The “Energizing markets” conference,  October 30 – November 1, 2008, Copenhagen Business School, Denmark [Download]

Hedman J., Lind M., Forsgren O., Albinsson L. (2008) "Business Models for Public Private Partnership: The 3P framework" in Cunningham P., Cunningham M. (Eds.) Collaboration and the Knowledge Economy: Issues, Applications, Case Studies, IOS Press, Amsterdam, pp. 484-491 [Download]

Lind M., Berglund S. (2008) e-Me - the students best friend, the 14^th European University Information Systems Organisation (EUNIS) congress, EUNIS 2008 VISION IT - Visions for IT in Higher Education, University of Aarhus Universitet, Denmark [Download] (Best paper award!)

Lind M., Forsgren O. (2008) "Co-design and Web 2.0: Theoretical foundations and application" in Cunningham P., Cunningham M. (Eds.) Collaboration and the Knowledge Economy: Issues, Applications, Case Studies, IOS Press, Amsterdam, pp. 1105-1112 [Download]

Lind M, Goldkuhl G. (2008) "Categories of public e-services - an inquiry based on the e-diamond model" in Cunningham P., Cunningham M. (Eds.) Collaboration and the Knowledge Economy: Issues, Applications, Case Studies, IOS Press, Amsterdam, pp. 530-537 [Download]

Lind M., Salomonson N. (2008) "An Efficient Customer Service – Finding a Balance Between Self-service Technology and Inter-personal Interaction", in Ågerfalk P. J., Lind M., Jacucci G. (Eds.) Proceedings of the 5th International Conference on Action in Language, Organisations, and Information Systems, University of Trento, Italy, pp. 53-68 [Download]

Lind M., Salomonson N. (2008) A Pragmatic Conception of Service Encounters, The Inaugural meeting of The AIS Special Interest Group on Pragmatist IS Research (SIGPrag 2008) at International Conference on Information Systems (ICIS2008), France [Download]

Lind M., Seigerroth U., Forsgren O., Hjalmarsson A. (2008) Co-design as social constructive pragmatism, The Inaugural meeting of The AIS Special Interest Group on Pragmatist IS Research (SIGPrag 2008) at International Conference on Information Systems (ICIS2008), France [Download]

Salomonson N., Lind M. (2008) "Service encounters in 2015 – desires and needs of future customers in the Swedish energy sector" in Cunningham P., Cunningham M. (Eds.) Collaboration and the Knowledge Economy: Issues, Applications, Case Studies, IOS Press, Amsterdam, pp. 522-529 [Download]

Salomonson N., Lind M., Alm H. (2008) “How can I help you?” - The role of a virtual servant in a municipal context, SERVSIG 2008, Liverpool June 5-7 [Download]

Weigand H., Lind M. (2008) "On the Pragmatics of Network Communication" in Ågerfalk P. J., Delugach H., Lind M. (Eds.) Proceedings of the 3^rd International Conference on the Pragmatic Web, ACM DL, pp. 49-58 (Best paper award!)

2007

Albinsson L., Lind M., Forsgren O. (2007) "Co-Design: An approach to border crossing, Network Innovation" in Cunningham, P and Cunningham, M (Eds), Expanding the Knowledge Economy: Issues, Applications, Case Studies, Volume 4, Part 2, Amsterdam, IOS Press, pp. 977-983 [Download] (Best paper award!)

Andersson B., Hedman J., Lind M. (2007) "The Adoption of Advanced Mobile Services", in Cunningham, P and Cunningham, M (Eds), Expanding the Knowledge Economy: Issues, Applications, Case Studies, Volume 4, Part 2, Amsterdam, IOS Press, pp. 1508-1514 [Download]

Eriksson O., Lind M. (2007) Commitment Management in the Context of Parallel Business Transactions, Systems, Signs & Actions, Vol. 3 (1), pp. 25-57 [Download]

Forsgren O., Hultén A., Lind M., Salomonson N., Sundström M. (2007) "Experiences from setting up an Internet Shopping Collaboratory" in Cunningham, P and Cunningham, M (Eds), Expanding the Knowledge Economy: Issues, Applications, Case Studies, Volume 4, Part 1, Amsterdam, IOS Press, pp. 850-857  [Download]

Hedman J., Lind M. (2007) Is there only one systems development life cycle?, International Conference on Information Systems Development (ISD2007), Galway, Ireland

Lind M. (2007) The Role of Pragmatic Frameworks in Information Systems Research, in Ahlsén et al (Eds.) Communication - Action - Meaning. A Festschrift to Jens Allwood, Department of Linguistics, Göteborg University, Sweden, pp. 173-190 [Download]

Lind M., Albinsson L., Forsgren O., Hedman J. (2007) "Integrated Development, Use and Learning in a Co-design Setting: Experiences from the Incremental Deployment of e-Me" in Cunningham, P and Cunningham, M (Eds) Expanding the Knowledge Economy: Issues, Applications, Case Studies, Volume 4, Part 1, Amsterdam, IOS Press, pp. 773-780 [Download]

Lind M., Forsgren O., Salomonson N., Albinsson L. (2007) The e-Co Model - Citizens´Driving E-service Quality, The 51st Annual Conference of the International Society for the Systems Sciences (ISSS), Tokyo, Japan [Download]

Lind M., Salomonson N. (2007) Service Quality in Business Processes: Let the customer´s voice be heard, 19th Nordic Academy of Management Conference, Bergen, Norway [Download]

2006

Albinsson L., Lind M., Forsgren O., Ozan H. (2006) "Turning the internet around - e-Me: The Students ideal e-Service" in Cunningham, P and Cunningham, M (Eds) Exploiting the Knowledge Economy: Issues, Applications, Case Studies Paul Cunningham and Miriam Cunningham (Eds) IOS Press, 2006 Amsterdam [Download]

Albinsson L., Forsgren O., Lind M. (2006) e-Me Stories & Scenarios - The Ideal Electronic Galaxy of the Student, School of Business and Informatics, University College of Borås, Sweden [Download]

Albinsson L., Forsgren O., Lind M., Salomonson N. (2006) Public e-services: A value model & trends based on a survey, Vinnova Report 2006:15, Stockholm, Sweden [Download]

Haraldson S., Lind M. (2006) “Contextual Understanding of Dyadic Relationships”, 4^th Intl Conf on Action in Language, Organisations and Information Systems (ALOIS), University College of Borås, Sweden [Download]

Haraldson S., Lind M., Olausson J. (2006) “Invited chapter: Using UML Notation for Modeling Business Interaction” in Rittgen, P. (Ed.): Enterprise Modeling and Computing with UML, Hershey, PA: Idea Group

Lind M. (2006) “Determination of business process types founded in transformation and coordination”, Systems, Signs & Actions, Vol. 2 (1), pp. 60–81 [Download]

Lind M., Goldkuhl G. (2006) “Designing Business Process Variants - Using the BAT Framework as a Pragmatic Lens” in C. Bussler et al. (Eds.): BPM 2005 Workshops, LNCS 3812, pp. 408 - 420, 2006, Springer-Verlag Berlin Heidelberg 2006

Lind M., Goldkuhl G. (2006) ”How to develop a Multi-Grounded Theory: The evolution of a business process theory”, Australian Journal of Information Systems (AJIS), Vol. 13 (2), pp 68-85 [Download]

Lind M., Salomonson N. (2006) “The Role of Virtual Servants in e-Interaction”, First International Pragmatic Web Conference (PragWeb06), 21-23 September 2006, Stuttgart, Germany [Download]

Lindell S., Lind M., Forsgren O. (2006) Students as e-Citizens - Deriving Future Needs of e-Services for Students, International Workshop on E-Services in Public Administration (WESPA2006), October 31 2006, Borås, Sweden [Download]

Salomonson N., Lind M. (2006) “IT in Service Encounters - Studying Conversations to Determine IT-enabled Actions”, 4^th Intl Conf on Action in Language, Organisations and Information Systems (ALOIS), University College of Borås, Sweden [Download]

Salomonson, N., Lind M. (2006) Talking or Typing? - Using Conversation Analysis for Distinguishing the Role of Media in Service Encounters, IEEE International Conference on Services Systems and Services Management (ICSSSM06), October 25-27, Troyes, France [Download]

2005

Eriksson O., Lind M. (2005) “Problems with Communication Quality in Commitment Management” in Goldkuhl G., Clarke R. J., Axelsson K. (Eds.) Proceedings of the International Workshop Communication and Coordination in Business Processes, Linköping University and University College of Borås, Sweden

Haraldson S., Lind M. (2005) ”Broken Patterns” in Goldkuhl G., Lind M., Haraldson S. (Eds.)  Proceedings of the 10^th International Working Conference on The Language Action Perspective on Communication Modelling, Linköping University and University College of Borås, Sweden

Lind M. (2005) “Contextual Understanding of Information Systems – Characteristics of Process Oriented Information Systems”, accepted to the Australasian Conference on Information Systems 2005, November 30 – December 2 2005, Sydney, Australia

Lind M., Goldkuhl G. (2005) “Designing business process variants”, accepted to the Business Process Design Workshop at the Third International Conference on Business Process Management, September 5-8 2005, Nancy, France

Lind M., Goldkuhl G. (2005) “The Evolution of a Business Process Theory – the Case of a Multi-Grounded Theory”, accepted to QualIT – Challenges for Qualitative Research, November 23-25 2005, Brisbane, Australia (Best paper award!) [Download]

Olausson J., Lind M. (2005) “Modelling Assignments”, accepted to the 14th Conference on Information Systems Development, August 15-17 2005, Karlstad University, Sweden

Petersson J., Lind M. (2005) “Towards the Concept of Business Action Media: Frameworks for Business Interaction in an Electronic Marketplace Setting” in Ågerfalk P. J., Bannon L., Fitzgerald B. (Eds.) Proceedings of the Third International Conference on Action in Language, Organisations and Information Systems, University of Limerick, Ireland

Seigerroth U., Lind M. (2005) “Facilitating learning in SPI through co-design”, accepted to the 14^th Conference on Information Systems Development, August 15 – 17 2005, Karlstad University, Sweden

2004

Edström A., Lind M., Ljungberg J. (2004) "Learning, Innovation and IT-usage – a Research Approach to Regional Development" in Sprague R. H. Jr. (Eds.) Proceedings of the 37th Annual Hawaii International Conference on System Sciences, IEEE Computer Society

Goldkuhl G., Lind M. (2004) "Developing e-interactions – a framework for business capabilities and exchanges", accepted to the 12th European Conference on Information Systems, June 14-16 2004, Turkku, Finland

Goldkuhl G., Forsgren O., Lind M., Seigerroth U. (2004) Co-design of business & IT: Communication quality & knowledgeable action, Outline of a collaborative research programme in business informatics, University College of Borås, Jönköping International Business School & Linköping University

Goldkuhl G., Lind M. (2004) "The generics of business interaction - emphasizing dynamic features through the BAT model" in Aakhus M., Lind M. (Eds.) Proceedings of the 9th International Working Conference on the Language-Action Perspective on Communication Modelling, Rutgers University, The State University of New Jersey, New Brunswick, NJ, USA

Hjalmarsson A., Lind M. (2004) "Managing the dynamic agenda in process modelling seminars - enhancing communication quality in process modelling" in Goldkuhl G., Lind M., Cronholm S. (Eds.) Proceedings of Action in Language, Organisations and Information Systems, Linköping University, Sweden

Lind M., Olausson J. (2004) "Balancing Horizontal and Vertical Co-ordination in Business Transactions - Towards a Clarification of the Role of IT-systems in an E-commerce Setting" in Goldkuhl G., Lind M., Cronholm S. (Eds.) Proceedings of Action in Language, Organisations and Information Systems, Linköping University, Sweden

2003

Lind M. (2003) “Commentary paper: Methods and projects as action patterns for enhancing improvisation” in Goldkuhl G., Lind M., Ågerfalk P.  (Eds.) Proceedings of Action in Language, Organisations and Information Systems, Linköping University, Sweden

Lind M. (2003) “The Diversity of Work Practices - Challenging the Existing Notion of Business Process Types” in Goldkuhl G., Lind M., Ågerfalk P.  (Eds.) Proceedings of Action in Language, Organisations and Information Systems, Linköping University, Sweden

Lind M., Hjalmarsson A., Olausson J. (2003) "Modelling interaction and co-ordination as business communication in a mail-order setting" in Weigand H., Goldkuhl G., de Moor A. (Eds) Proceedings of the 8th International Working Conference on the Language-Action Perspective on Communication Modelling, Tilburg University, The Netherlands

Lind M., Goldkuhl G. (2003) “The constituents of business interaction - generic layered patterns”, Data & Knowledge Engineering, Vol. 47 (3)

Lind M., Melin U. (2003) “Dialectics in Information Systems Research - Potentials and Challenges” in Remenyi D., Brown A. (Eds.) Proceedings of the 2^nd European Conference on Research Methodology for Business and Management Studies, MCIL, Reading, UK

Lind M., Seigerroth U. (2003) “Team-based reconstruction for expanding organisational ability”, Journal of the Operational Research Society, Vol. 54(2), pp.119-129

2002

Goldkuhl G., Lind M. (2002) “Continuing the Dialogue: Generic Layers for Business Interaction” in Barjis J., Dietz J.L.G., Goldkuhl G. (Eds.) Proceedings of the Seventh International Workshop on the Language-Action Perspective on Communication Modeling, Delft University of Technology, The Netherlands

Lind M. (2002) “Dividing Businesses into Processes – Foundations for Modelling Essentials” in Liu K., Clarke R.J., Andersen P.B., Stamper R.K., Abou-Zeid E. (Eds.) IFIP TC8 / WG8.1 Working Conference on Organizational Semiotics: Evolving a Science of Information Systems, Kluwer Academic Publishers

Lind M. (2002)  “Business Processes, Information Systems and Change – Proposal for Further Research” in Bubenko J. Jr., Wangler B. (Eds.) Proceedings of the Second Conference on the Promotion of Research in IT at New Universities and University Colleges in Sweden, The Knowledge Foundation, Sweden

Lind M. (2002) “Perceiving the Imperceivable – an Approach for Business Process Modelling”, presented at Information Systems in Context – spring 2001, February 11-12 2002, Linköping University, Sweden

Lind M., Düsterdick L. (2002) “A Modern Approach to Change Analysis - Lessons learned from a theory and practice driven refinement”, presented at Workshop on Information Systems in Contexts, October 14-15 2002, Linköping University, Sweden

Lind M., Goldkuhl G. (2002)  ”Grounding of Methods for Business Change: Altering between Empirical, Theoretical and Internal Grounding” in Remenyi D. (Eds.) Proceedings of European Conference on Research Methodology for Business and Management Studies, MCIL, Reading, UK

Lind M., Goldkuhl G. (2002) “Questioning two-role models or who bakes the pizza?” in Barjis J., Dietz J.L.G., Goldkuhl G. (Eds.) Proceedings of the Seventh International Workshop on the Language-Action Perspective on Communication Modeling, Delft University of Technology, The Netherlands

2001

Hjalmarsson A., Lind M., Seigerroth U. (2001) “Structural Views on System Development Practices – Towards a conceptualisation based on action, interaction and methods”, presented at VITS research workshop, January 24 - 25 2001, Linköping University, Sweden

Lind M., Goldkuhl G. (2001) ”Generic Layered Patterns for Business Modelling” in Schoop M., Taylor K. (Eds) Proceedings of the Sixth International Workshop on the Language-Action Perspective on Communication Modelling,  Aachen University of Technology, Germany

Lind M., Goldkuhl G. (2001) “Layered Patterns for Business Interaction”, ACM SIGGROUP Bulletin, August  2001/Vol. 22 (2)

2000

Lind M., Persborn M. (2000) “Possibilities and Risks with a Knowledge Broker in the Knowledge Transfer Process”, accepted to the 42nd Annual Conference of the Operational Research Society, September 12-14 2000, University of Wales, Swansea, UK

Lind M., Seigerroth U. (2000) “Organisational Learning through Team-Based Reconstruction - Going from Individual Knowledge to Shared Contextual Knowledge”, accepted to the 42nd Annual Conference of the Operational Research Society, September 12-14 2000, University of Wales, UK

1999

Hedberg P., Lind M. (1999) ”Talking About Projects – a Project Generic Model” in Enmark R. (Eds.) Reports on Business and Informatics, No 2, University College of Borås, Sweden

Hedberg P., Lind M. (1999) ”Förändringsprojekt på ett konsultföretag”, Sundsvall-42 ”ADB i verksamhetens tjänst”, 19-21 oktober 1999, Sundsvall

Hedberg P., Lind M. (1999) ”Förbättringsprojekt på ett konsultföretag - erfarenheter från en processinriktad verksamhetsdiagnos”, Förändringskraft, 23 januari 1999, Linköpings universitet

Karltun J., Lind M., Goldkuhl G., Eklund J., Seigerroth U. (1999) ”Production Planning and Information Flow in a Business Process Context – Experiences from Change Projects in SMEs” in Axelsson J., Bergman B., Eklund J. (Eds) Proceedings of the International Conference on TQM and Human Factors – Towards Successful Integration, Linköping University, Sweden

Karltun J., Seigerroth U., Goldkuhl G., Lind M., Eklund J. (1999) ”Process Redesign and Organisational Change Towards the Use of an Integrated Change Method” i Axelsson J., Bergman B., Eklund J. (Eds) Proceedings of the International Conference on TQM and Human Factors – Towards Successful Integration, Linköping University, Sweden (Best paper award!)

Lauder A., Lind M. (1999) “Legacy Systems: Assets or Liabilities? A Language Action Perspective on Respecting and Reflecting Negotiated Business Relationships in Information Systems”, Working paper, Borås Studies of Information Systems, University College of Borås, Sweden

1998

Dietz J.L.G, Goldkuhl G., Lind M., Reijswoud V.E. van (1998) ”The Communicative Paradigm for Business Modelling – A Research Agenda” in Goldkuhl G., Lind M., Seigerroth U. (Eds) Proceedings of the Third International Workshop – The Language Action Perspective on Communication Modelling, Jönköping International Business School, Sweden

Goldkuhl G., Lind M., Seigerroth U. (1998) ”Method Integration as a Learning Process” i  Jayaratna N., Fitzgerald B., Wood-Harper T., Larrasquet J-M. (Eds) Training and Education of Methodology Practitioners and Researchers, Springer-Verlag, London, UK

Goldkuhl G., Lind M., Seigerroth U. (1998) ”Method Integration: The Need for a Learning Perspective” in Magee J. N., Sommerville I. (Eds) Special Issue of the IEE Proceedings - Software and Distributed Systems Engineering Journal, Vol 145. (4), pp. 113-118

Lind M. (1998) “Research summary: How to delimit and divide business processes – a basis for theory and method driven business modelling”. presented at PhD consortium at the 6th European Conference on Information Systems (ECIS), June 4-6 1998, Aix-en-Provence, France

Lind M., Goldkuhl G. (1998) “Service Development as Action and Communication – from Process Reconstruction to Process Redesign”, accepted to the Twelfth Biennial ITS Conference (ITS’98) - Beyond Convergence, June 21-24 1998, Stockholm, Sweden

Lind M., Reijswoud V. E. van (1998) “Modelling Business Communication Differently - A Comparison between Business Action Theory and Dynamic Essential Modelling of Organisations”, Working paper, Borås Studies of Information Systems, University College of Borås, Sweden

Reijswoud V.E. van, Lind M. (1998) ”Comparing Two Business Modelling Approaches in the Language Action Perspective” in Goldkuhl G., Lind M., Seigerroth U. (Eds) Proceedings of the Third International Workshop – The Language Action Perspective on Communication Modelling, Jönköping International Business School, Sweden

1997

Lind M., Goldkuhl G. (1997) ”Reconstruction of Different Business Processes – a Theory and Method Driven Analysis” in Dignum F., Dietz J. (Eds) The Language/Action Perspective - Proceedings of the Second International Workshop on Communication Modelling, Eindhoven University of Technology, The Netherlands

Lind M., Seigerroth U. (1997) ”Integrating Change Methods – Framework and Experiences from Integrating Two Methods for Change Work” in Braa K., Monteiro E. (Eds) Proceedings of the 20th Information Systems Research Seminar in Scandinavia, University of Oslo, Norway

1996

Lind M. (1996) ”Business Process Thinking in Practice” in Dahlbom B., Ljungberg F., Nuldén U., Simon K., Sorensen C., Stage J. (Eds) Proceedings of the 19^th Information Systems Research Seminar in Scandinavia, Göteborg University, Sweden